The purpose of the Senior Systems Engineer position is resolving escalated service issues, coaching other engineers to resolutions, engineering and implementing complex projects, and for maintaining and overseeing the technical infrastructure for the Credit Union. The Senior System Engineer works with Systems Engineering Manager to meet department goals and provide business solutions. The role also establishes the scope of projects, allocates the proper resources, and monitors the progress. This role would generally have budgetary responsibility for a small size department and decisions would have a minor impact. In addition, the role will work under limited supervision and inspection of work.

With moderate discretion, the primary focus of a Senior Systems Engineer is overall application service availability, performance, monitoring, resiliency, emergency response, release management, and architectural scalability. The Senior Systems Engineer leverages technical expertise in the area of end user engineering to strengthen the reliability, efficiency, and performance of complex client systems. The problems encountered require proficiency in technique and will require analysis of a wide variety of data.  Finally, the role will require normal courtesy, tact and diplomacy, which involves much personal contact with others.  

This is a hybrid opportunity that will require you to be in office at our headquarters (Enola, PA) 2-3 days per week. The position may require in-person training.  

EDUCATION:

• General and business knowledge equivalent to an Associate’s Degree

CERTIFICATION:

• Must possess a valid Pennsylvania Driver’s License and maintain a “clean” driving record

EXPERIENCE:

• 10-14 years of experience in providing IT system engineering

SKILLS:

• Advanced knowledge of server and desktop operating systems

• Advanced knowledge of Server and Desktop Virtualization 

• Experience with designing Azure infrastructure, SAAS, and PAAS services

• Advanced knowledge of Active Directory, Group Policy, DNS, DHCP, SMTP

• Capacity Planning/Monitoring of cloud, compute, and SAN platforms

• Advanced knowledge of enterprise software management

• Security vulnerability remediation and server hardening

• Performing high-level Root cause/ Postmortem analysis for service interruptions and creating preventive measures

• Advanced automation and scripting skills (PowerShell, VBS, Perl)

• Designing site resilient hybrid and multi-cloud environments

• Advanced skills in administering and tuning IIS, SQL, Microsoft failover clustering

• Create and maintain documentation as it relates to system configuration, mapping, processes and service records

• Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies

• Data Center Management

• Experience with overseeing the design, development, and implementation of software systems, applications, and related products

• Experience with Microsoft SharePoint, Exchange and the Microsoft Office 365 Suite

PREFERENCES:

• Bachelor’s degree and 10 years of System Engineering experience or an associate degree and 12-14 years related experience

CORE COMPETENCIES:

• Effective knowledge

• Accountability and self-management

• Teamwork and leadership

• Communication

• Innovation and problem-solving

WORKING CONDITIONS/PHYSICAL DEMANDS:

• Ability to communicate effectively in English, both orally and in writing

• Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading

• Ability to sit for extended time periods

• Sufficient manual skill for operation of PC keyboard and other standard office equipment

• Ability to travel, including occasional overnight travel

• Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects

Qualifications

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)