This ERP Systems Analyst role is a direct hire opportunity within a small, collaborative IT team that supports a wide range of Infor systems. Based in York, this hybrid position (primarily on-site) is ideal for someone who enjoys solving real business problems through ERP configuration, support, and data reporting.

The company has a family-like culture with a strong sense of loyalty and teamwork, and they’re looking for someone who wants to grow long-term in a stable, people-first environment. You'll play a key role in supporting and optimizing the company’s Infor CloudSuite (Syteline) environment—driving both system stability and process improvement.

Key Responsibilities of an ERP Systems Analyst

• Administer and support modules within the Infor Suite, including Syteline, Factory Track, Birst, and Rhythm
• Provide front-line end-user support, troubleshoot system issues, and ensure uptime across business units
• Analyze existing workflows and implement process improvements within the Infor CloudSuite platform
• Collaborate cross-functionally to design and implement system enhancements and reporting tools
• Lead or contribute to Birst development, including data modeling and dashboard/report creation
• Assist with business documentation—defining workflows, process standards, and system configurations
• Support both functional and technical areas of the ERP, with flexibility to take on development work as needed

ERP Systems Analyst Requirements

• 2+ years of experience with Infor CloudSuite / Syteline (support, administration, or development)
• Hands-on experience with troubleshooting, configuration, and/or module enhancements
• Exposure to Birst reporting, dashboard development, or space creation is a major plus
• Ability to communicate clearly with both technical and non-technical stakeholders
• Comfortable working in a small team with shared responsibilities and direct business impact

Bonus Skills

• Experience with Factory Track or Rhythm modules
• Infor Birst: development of advanced reporting and dashboards
• ERP documentation and cross-departmental training experience

Salary Expectations

The base salary for this role is up to $120,000, depending on experience. Benefits include:

• 401(k) with company match
• Comprehensive health and dental coverage
• Supportive, team-first work culture
• Hybrid flexibility (primarily on-site with some remote days possible)