Director of Operations

Director of Operations

Operations Manager – Full-Time – Hybrid – $130k–$150k
Includes a comprehensive benefits package: 401k with 5% match, health coverage, and 20 days PTO to start. Additional perks available. This company is deeply rooted in its local community and has ambitious growth plans. They’re seeking a strategic leader to guide their service delivery, internal operations, and team coordination efforts.

Why Join Us?
Be part of a growing company with a clear vision
Culture built around collaboration and clarity
Flexible PTO and a supportive team environment
Opportunity to influence high-impact initiatives
A dynamic mix of strategic, technical, and operational work

What You’ll Do as the Operations Manager:

  • Oversee day-to-day structure and consistency across service and support teams
  • Partner with leadership to turn company goals into actionable plans
  • Refine internal systems to improve communication, efficiency, and accountability
  • Support team leads with project tracking, reporting, and cross-functional coordination
  • Use performance data to identify areas for operational improvement
  • Contribute to strategic planning and help align service delivery with business goals

What You’ll Bring:

  • 5+ years in operations, business management, or a similar leadership role
  • Experience in a technical services or MSP-style environment preferred
  • Strong organizational and problem-solving skills with a data-first mindset
  • Excellent communication and team collaboration abilities
  • Passion for creating clarity and helping others succeed
  • Familiarity with tools like Office 365, VMware, Datto, Meraki, Ubiquiti, and        SonicWALL
  • Exposure to cloud platforms such as AWS or Azure is a plus
  • Bachelor’s degree in Business, Technology, or a related field

Additional Info

Job Type : Full-Time

Best Way for Interested Candidates to Apply? : https://jfcglobal.com/job-board/it

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