TechTalk: Creating a Safe Environment for IT Transparency

Description

Value can be represented by many things: strategic value, monetary value, competitive value, and, well… the list goes on. One thing is certain, value can only truly be qualified or quantified with a transparent exchange of information between the shared owners – The Business and IT.

According to the Business Relationship Management Institute, a Business Relationship Manager’s role can be divided into three main functions:

• Connector
• Orchestrator
• Navigator

Each of these roles is meant to drive the shared ownership of Information Technology services, products, projects and programs between The Business and IT. To what end?

Today many organizations struggle with transparency. Past behavior has left people, departments, and organizations jaded based on blame, miscommunication, and failed initiatives. Join Jennifer Oswald, CEO of Momentum, Inc. as she explores how to create a safe environment for IT transparency.

As the CEO of Momentum, Inc, Jennifer Oswald is responsible for ensuring achievement of the company’s mission and financial objectives. Jennifer has obtained several certifications including Certified Business Analysis Professional™ (CBAP®), ITILv3, Certified ScrumMaster® (CSM®), Lean Six Sigma Black Belt Professional, and a Change Management Professional (CMP).